Legal & Privacy
Marketing Communications
Version 1.0 · Effective 18 September 2026 · Updated 18 September 2026
Two kinds of email come from FieldNote, and only one of them is optional.
1. Service emails
Sign-up confirmation, password resets, receipts, membership changes, requested copies of legal documents and important service notices. These are part of running your account and are not marketing.
2. Optional updates
News, café discoveries and occasional offers. These are off unless you turn them on, either during sign-up or later in Profile, then Legal & Privacy. Accepting the Terms of Use never signs you up for them.
3. Unsubscribing
Every optional email carries a working unsubscribe link, and you can switch the preference off in Profile at any time. We action unsubscribes within five business days, as the Spam Act 2003 (Cth) requires.
4. Calls and messages
We do not make telemarketing calls or send marketing text messages.
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