Terms & Conditions

You must be at least 13 years old to create an account. If you are under 18, you confirm a parent or guardian has agreed to these Terms on your behalf. You must provide accurate account details and keep your login credentials secure. You are responsible for activity on your account.

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own non-commercial use of discovering cafés and keeping a coffee journal. You must not resell, scrape, reverse engineer, or use the App to build a competing service.

You agree not to:

• post reviews that are false, misleading, defamatory, harassing or discriminatory;
• post content that infringes another person's copyright, trade mark or privacy;
• impersonate a café, roaster, business or another person;
• upload malicious code or attempt to gain unauthorised access to the App or its data;
• use the App in breach of any Australian law.

Reviews must reflect your genuine experience. Fake or incentivised reviews may breach the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) and may result in immediate removal and account suspension.

You keep ownership of the notes, ratings and photos you upload ("Your Content"). You grant us a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, adapt and display Your Content for the purpose of operating, promoting and improving the App. You warrant you have the rights to upload Your Content and that it does not infringe the rights of others.

We may remove Your Content if we reasonably believe it breaches these Terms or the law.

Some features require a paid membership (Sampler, Regular or Connoisseur). Prices are shown in Australian dollars and include GST where applicable. Memberships renew for the stated period unless cancelled before the renewal date. You may cancel at any time; cancellation takes effect at the end of the current billing period and, except where required by the Australian Consumer Law, fees already paid are not refundable. We may change pricing or plan inclusions with at least 30 days' notice.

Café listings, locations, opening hours and map data are supplied by third parties (including Google Maps) and by other users. We do not warrant that this information is accurate, complete or current, and we are not responsible for goods or services supplied by any café. Your use of Google Maps within the App is also subject to Google's terms.

If you connect or share to TikTok, Instagram, Facebook or Pinterest, your use of those platforms is governed by their own terms and privacy policies. We are not responsible for content once it leaves the App.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We collect account details, profile information (including your suburb or postcode), your journal entries and photos, and usage data, in order to operate the App. You may request access to or correction of your personal information, and you may delete your account at any time from the Profile tab.

Your data is stored and processed using Supabase, our cloud database and file storage provider, and. Where you hold a paid membership. Payment details are processed by Stripe, our third-party payment processor. These providers may store, process, transfer or back up your personal information on servers located outside Australia. By creating an account and using the App, you consent to this overseas storage, transfer and processing of your personal information, consistent with Australian Privacy Principle 8 of the Privacy Act 1988 (Cth).

Café search queries you perform in the App may also be sent to Google as part of our Google Maps integration (see clause 6). We use your data only to operate, maintain and improve the App, process payments, communicate with you about your account, and comply with our legal obligations.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures you are entitled to a refund of the unused portion of your membership, or to compensation for any other reasonably foreseeable loss or damage.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law that cannot lawfully be excluded.

The App is provided on an "as is" basis and may be unavailable from time to time for maintenance or reasons beyond our control. To the maximum extent permitted by law, and subject to clause 9, our total liability to you for any claim connected with the App is limited, at our option, to resupplying the service or paying the cost of resupply, and we are not liable for indirect or consequential loss.

We may suspend or terminate your account if you breach these Terms, if required by law, or if we discontinue the App. You may stop using the App and delete your account at any time. Clauses 4, 9, 10 and 12 survive termination.

We may update these Terms. If a change is material we will notify you in the App and ask you to accept the updated Terms before continuing to use it. These Terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.

Questions or suggestions: info@fieldnotecoffee.com.au